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Training and Consultancy – FAQs

We hope to answer your queries in our Frequently Asked Questions (FAQs) section.

Frequently Asked Questions

  • CDI have expertise in all areas of evidence-informed programme design, implementation, monitoring, and evaluation, as well as needs assessment and strategic planning.

    We are also experts in the field of Restorative Practice and can support your community or organisation to use the approach to address and resolve conflict, and to become a Restorative organisation.

  • In addition to CDI staff, CDI has a panel of highly qualified Associate Quality Specialists from around the country whose expertise and location will be matched to your particular consultancy needs.

  • Open courses can be found in our training and booking calendar at the bottom of the page.

    We also offer group training tailored to your organisation’s needs. Get in touch with us to discuss your training needs (info@cdi.ie).

  • Bookings for our open courses can be accessed via our training and booking calendar at the bottom of the page.

    Most of our courses are offered on a group or organisational basis. However, if an individual is interested in a particular training, we would encourage you to get in touch and if a space is available on an existing group course, we will try to facilitate you (info@cdi.ie)

  • It varies! We offer a variety of in-person and online trainings. Check out the individual course information for full details. Or contact us directly. We will work around your needs as much as we can! (info@cdi.ie)

  • Prices vary! All of our courses are competitively priced. We also offer concession rates for certain groups. Please see individual course information for full details.

  • The assessment process for individual training courses is outlined in the course description.

  • Our ChitChat Speech and Language course and Restorative Practice Summer Course are our only courses that are eligible for EPV days.

  • We deliver most of our online courses over Zoom. You will need to have Zoom downloaded on your computer and comfortable using it to participate in most of our online courses. And have a strong internet connection!

  • Yes! Once you meet all of the course requirements, you will receive a certificate of completion.

  • Of course! Every course will have a dedicated person to lead and support participants to the best of their ability.

  • Cancellations received a week in advance of the training or event will receive a full refund or credit note.

    A participant wishing to cancel a training or event booking can avail of a credit note up to 48 hours in advance of the event or a 50% refund. Cancellations made within 48 hours will not be valid for a refund or transfer.

    When materials are provided as part of a training course, a refund will not be processed until all materials are returned to CDI. If CDI themselves cancel or postpone training, all participants will be offered a full refund or credit that can be applied to a place on another CDI training course..

    Read our full CDI Training Policy and Procedures